6.6 Unless some other method of payment is agreed in writing, payment is to be made by bank transfer to HB8’s account at the Buyer’s expense. 6.7 If payment is made after the final due date, interest will be charged at the rate of 1.2% for each month or part of a month from the due date until the amount is credited to HB8’s bank account. Interest bills are payable net cash within eight days. 6.8 If the Buyer has debts to HB8 that are past due for more than 30 days, purchases can be made only by cash on delivery (COD) or prepayment, regardless of the size of the debt due. The same applies if the Buyer has not been approved for credit. 6.9 The Buyer has no right of set-off against any claims the Buyer may have against HB8, and payment cannot be refused on account of defects in the product, unless HB8 has acknowledged the notification of defects. In case of delays, the Buyer cannot withhold the payment of claims already due. 7. Retention of title 7.1 Subject to the limitations following from mandatory rules of law, HB8 retains the title of the products sold until the purchase price, including costs incurred, has been paid in full to HB8 or, if the right to receive the purchase price has been assigned, to the assignee. 8. Returns 8.1 HB8 accepts returns of products only by prior agreement, and only if the products are returned to a storage facility designated by HB8 in clean, undamaged and unbroken packaging, see clause 3.4. Products and components not included in HB8’s standard product range, altered products, counters and products upholstered with customer fabric cannot be returned. 8.2 Returns are at the expense and risk of the Buyer. Once the products have been returned to HB8, the purchase price less 25% will be refunded to the Buyer. 9. Guarantee 9.1 HB8 provides a two-year manufacturing guarantee against manufacturing defects in materials and design for new, manufactured products. The guarantee never covers normal wear and tear, damage to cover or surfaces (including surface treatment) or damage resulting from incorrect and/or inadequate maintenance or use. 9.2 Unless otherwise agreed, a two-year manufacturing guarantee is provided on mechanical and electronic components, subject to the content and limitations following from clause 9.1. 9.3 Products manufactured to customer specifications are not covered by HB8’s test certificates for strength, durability and stability, and, accordingly, HB8 provides no guarantees on such products. 9.4 If the guarantee is invoked, HB8 may, at its discretion, choose between (i) redelivery; (ii) repair; (iii) accepting return of the products against crediting of the purchase price to the Buyer; and (iv) granting the Buyer a proportionate reduction in the purchase price. In all other respects, the provisions of clause 14 on limitation of liability apply to any liability for damages. 10. Defects and complaints 10.1 Complaints about errors or defects in the product must be made in writing no later than seven days after the date of delivery. Complaints made after the expiry of this time limit will have no legal effect, unless the error or defect could not be discovered by performing a thorough, immediate examination of the product upon delivery. In the latter case, complaints 3
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